Request access to EpicCare link

Prior to granting user access, your organization must have a “Site Level Agreement” with HSHS. Please contact your Practice Manager or the HSHS Central Illinois Division Responsibility/Privacy Officer at (217) 814-7056 if you are unsure if your organization has a “Site Level Agreement” in place with HSHS.

After clicking on the link, you will be presented with a form to complete. Simply fill out the fields, populating each piece of required information. Once all fields have been completed, click on the “submit” button. The form will automatically be sent for user request processing. You will receive an email with your username and temporary password once your user access to EpicCare has been granted.
Click below for user access request form:

EpicCare User Access / Termination / Name Change Request Form



Contact us

Help Desk (Password, EpicCare link issues, Training):
(877) 403-4357

General Questions, Site Level Agreement Questions:
(217) 814-7056
HSHS St. John's Hospital:
HSHS St. Mary's Hospital:


HSHS EpicCare Link