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Caregiver Interfaith Volunteer Services

Caregiver Interfaith Volunteer Services is committed to continuing our volunteer-driven transportation program as long as possible. 
  • Beginning Monday, March 16, CIVS will only provide transportation to and from medical appointments for existing carereceivers.
  • Until further notice: non-medical transportation, home visits, and minor home repair services will be suspended.  
Caregiver Interfaith Volunteer Services (CIVS) is a network of religious congregations that provide services free of charge to older adults (55 years of age and older) in Springfield, Chatham, Rochester and Sherman regardless of income, religious beliefs or ethnic backgrounds. Services are provided by trained volunteers of all ages from area congregations to help older adults improve their quality of life and remain independent as long as possible.
Office hours are Monday to Thursday from 10 a.m. - 3:30 p.m. for services provided Monday through Friday.

CIVS is the service-related component of the Third Age Living program and is supported in part by donations to HSHS St. John’s Foundation. Read more about how donations support CIVS.

Every contribution designated to the CIVS program, however large or small, supports services to help older adults. Use our secure form to support CIVS today.

Services provided include:

  • Transportation and escort for medical appointments and shopping
  • Shopping for persons no longer able to leave home
  • Minor home repairs
  • Limited respite care for up to 3 hours, once a week
  • Caring companionship telephone calls
  • Support rather than care 

Limits on Service:

  • Volunteers do not transfer or transport persons in wheelchairs
  • Volunteers do not administer medication
  • Volunteers do not perform personal care services
  • Volunteers do not provide services on a daily basis

Who can call to request services:

  • People who are 55 and older
  • Family members, friends or neighbors of someone in need
  • Social service agencies, hospitals, doctors, and other medical facilities

How to request services:

  • Call the office 217-757-6621 to speak with or leave a message for Kay Alberts, program coordinator or e-mail her.
  • Provide us a specific date, a name and location (address) of where you are going
  • Allow 3 – 4 working days’ time for us to get a volunteer to assist