Image of EASE computer app

EASE app communicates with surgical patients' families

HSHS St. John’s Hospital is using the EASE app to send real-time updates, photos and videos to family members and friends while their loved one is in surgery. EASE is a one-of-a-kind mobile messaging app that is HIPAA compliant. It is available in both the Google Play and the iTunes App Store.

Patients identify who should receive the updates and a code is then provided to those individuals so they can receive the updates after downloading the app. These individuals do not have to be within the hospital walls to receive updates. 

The EASE app enhances patient experience, increases transparency and improves hospital communication. It has proven to significantly increase patient satisfaction, patient loyalty and workflow for health care providers. 

EASE app instructions