Pre-registration


To obtain and verify registration information, you will be contacted by the hospital prior to your scheduled test or procedure, or you may pre-register online here.


By phone

Patients can pre-register on their own prior to their scheduled procedure or lab visit by calling (217) 757-6565 or toll-free (866) 466-8708, option 3. Pre-registration staff members are available: 
Monday - Friday: 8 am - 6 pm
 

At the hospital

When you come to the hospital patient registration staff will obtain and verify your insurance information. If appropriate, they will ask you to sign papers related to consent to treatment and insurance billing. Please bring your insurance card and a photo ID. If you have an advance directive (Living Will or a Power of Attorney) or any written orders, please bring those with you as well.
 

Medications

For your protection, the medication you receive at St. John’s Hospital is prescribed by your doctor and prepared and administered by hospital staff. Be sure and keep an accurate and updated list of medications with you at all times.

You should not take medication from home while you are in the hospital, unless it is approved by a hospital physician and pharmacist. Be sure to talk to your doctor about regular medication you take at home and share this with the hospital team.

Please leave over-the-counter medicines, vitamins and herbal products at home. We request your cooperation in this matter because some drugs and herbal products can interfere with medicines prescribed by your doctor, seriously affecting your treatment.
 

Care of valuables

wedding ringsWe recommend that you leave your valuables at home, or that you send them home with your relatives or friends. If this is not possible, patient registration staff will place your valuables in a safe (free of charge) and give you a receipt.

Hearing aids, dentures, eye glasses and contact lenses should be stored away in a special container provided for you when not in use. Do not place them on your bed or food tray - they may get damaged or lost. The hospital is not responsible for loss of or damage to valuables, clothing, cash or other personal items kept in your room.